|
<h1>Shipping Policy</h1>
|
|
<p>Thank you for visiting and shopping at On a Whim Hats. Following are the terms and conditions that constitute our Shipping Policy.</p>
|
|
|
<h2>Domestic Shipping Policy</h2>
|
|
<p><strong>Shipment processing time:</strong></p>
|
|
<p>All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.</p>
|
|
<p>If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.</p>
|
|
<p><strong>Shipping rates & delivery estimates</strong></p>
|
|
<p>Shipping charges for your order will be calculated and displayed at checkout.</p>
|
| <table style="width: 100%;"> |
| <tbody> |
| <tr> |
|
<td><p><strong>Shipment method</strong></p></td>
|
|
<td><p><strong>Estimated delivery time</strong></p></td>
|
|
<td><p><strong>Shipment cost</strong></p></td>
|
| </tr> |
| <tr> |
|
<td><p>Standard — Lower 48 (Under $40)</p></td>
|
|
<td><p>3-5 business days</p></td>
|
|
<td><p>$4.00</p></td>
|
| </tr> |
| <tr> |
|
<td><p>Free Shipping — Lower 48 (Over $40, with tracking)</p></td>
|
|
<td><p>3-5 business days</p></td>
|
|
<td><p>Free</p></td>
|
| </tr> |
| <tr> |
|
<td><p>Alaska & Hawaii — Standard (with tracking)</p></td>
|
|
<td><p>5-10 business days</p></td>
|
|
<td><p>$9.00</p></td>
|
| </tr> |
| </tbody> |
| </table> |
|
<p>Delivery delays can occasionally occur.</p>
|
|
<p><strong>Shipment confirmation & Order tracking</strong></p>
|
|
<p>You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if your order is over $40. The tracking number will be active within 24 hours.</p>
|
|
<p><strong>Damages</strong></p>
|
|
<p>On a Whim Hats is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.</p>
|
|
<p>Please save all packaging materials and damaged goods before filing a claim.</p>
|
|
|
<h2>International Shipping Policy</h2>
|
|
<p>Great news — we now ship worldwide! 🌎</p>
|
| <table style="width: 100%;"> |
| <tbody> |
| <tr> |
|
<td><p><strong>Destination</strong></p></td>
|
|
<td><p><strong>Estimated delivery time</strong></p></td>
|
|
<td><p><strong>Shipment cost</strong></p></td>
|
| </tr> |
| <tr> |
|
<td><p>Canada — International Standard (tracked)</p></td>
|
|
<td><p>7-14 business days</p></td>
|
|
<td><p>$20.00</p></td>
|
| </tr> |
| <tr> |
|
<td><p>Rest of World — International Standard (tracked)</p></td>
|
|
<td><p>10-21 business days</p></td>
|
|
<td><p>$40.00</p></td>
|
| </tr> |
| </tbody> |
| </table> |
|
<p>All international orders ship with tracking. International delivery times may vary depending on customs processing in your country.</p>
|
|
<p><strong>Customs, duties, and taxes:</strong> Any applicable duties, import taxes, or fees are shown or charged at checkout where available; otherwise they are the responsibility of the customer and are determined by your local customs authority.</p>
|
|
|
<h2>Returns Policy</h2>
|
|
<p>Our <a href="https://onawhimhats.com/policies/refund-policy">Return & Refund Policy</a> provides detailed information about options and procedures for returning your order.</p>
|
|
